Novatech USA Inc. is a subsidiary of the Novatech Group Inc., a multinational company established in Canada and specialized in manufacturing patio doors, entry doors, doorglass and insulated glass units for windows, all destined for the residential and light commercial markets. Novatech employs over 1000 people in its 16 plants across Canada, USA and the one in France in Europe.
Our newest manufacturing facility in Ridgeway, Virginia is looking for an Office Clerk.
Answering to the Plant Manager, the main tasks of the holder of this position will be to:
- Maintain files and records so they remain updated and easily accessible
- Sort and distribute incoming mail and prepare outgoing mail (envelopes, packages, etc.)
- Answer the phone to take messages or redirect calls to appropriate colleagues
- Greet visitors and answer customers’ requests for information, over the phone
- Provide support to the customer service representation department. (data entry, answering customers’ requests for information, provide advice, verify feasibility or any issue over the phone
- Utilize office appliances such as photocopier, printers etc. and computers for word processing, spreadsheet creation etc.
- Assist in office management and organization procedures
- Monitor stocks of office supplies (paper clips, stationery etc.) and report when there are shortages
- Prepare necessary paperwork for regular company procedures
- Assist the plant manager in the initial orientation to newly hired employees
- Assist the plant manager to coordinate communication with candidates and schedule interviews
- Perform other duties as assigned
- High school diploma or College education
- Excellent English, verbal and written
- Minimum of two (2) years experience in a similar position as an administrative assistant
- Methodical, structured and detail-oriented
- Capable and flexible in order to manage multiple priorities on a daily basis
- Autonomous, resourceful
- Honest, respectful of confidential information
- Proficient computer skills, primarily Microsoft Office and other applicable software applications such as emailing, word processing, spreadsheets, data base management