Every time you open your front door and look outside, every time you look through a patio door or a window, chances are you’re interacting with a Novatech product. Our expertise makes the lives of thousands of families that much more beautiful every day.

Are you looking to work for a growing and innovative company? Do you want to develop and thrive in a workplace that puts people first, where fun and a positive attitude meet a passion for the product? Come discover Novatech! There’s a whole world behind our expertise. Now we just need you!

 

‪ Your challenges

• Sort through emails in the Customer Service inbox
• Verify, analyze and process customer quotes and orders and enter them in the software
• Answer the phone and advise customers on products, services or company policies
• As needed, verify feasibility with the production department and coordinate delivery with the shipping department
• Act as the link between Customer Service and the customer for various accounts
• Collaborate on different projects

 

What we’re looking for

• Experience in a similar customer service position
• Proficiency in MS Office Suite
• Fluency in French (advanced verbal and written) and English (intermediate/advanced verbal and written)
• Initiative, leadership, willingness to work on a team and ability to put customers first
• Ability to make decisions quickly based on company policies and practices

 

What you’ll find at Novatech

• Opportunities to get involved
• People-first management
• Opportunities for growth
• A great work culture
• A collaborative and supportive environment
• Passion and pride in our products

So, do you want to open the door to success? Contact us!

Apply